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Customer Support Specialist - Media Software Support |
|---|
IT |
in London City |
| Customer Support Specialist - Media Software Support
Central London SE1 £22,000 - £27,000 + Full Training As the leading systems and software provider to the marketing communications industry, our client sets the industry standard. Offering unequalled service and support, along with innovative technology, they support companies around the world. They are now looking to recruit a Customer Support Specialist to join their team. This is a great opportunity to work in a fast paced IT environment. IT experience is not needed for this position - as long as you can demonstrate your passion and talent for customer service. With their talented individuals being rewarded with excellent career development opportunities - this is the ideal next step for those looking to work for a forward thinking company. Joining their busy System Support Centre, as a Customer Support Specialist you will be provided with a full and comprehensive training programme which will equip you with the skills and knowledge to support their media applications. With your strong investigative skills, as a Customer Support Specialist you will - provide application support over the telephone - take full responsibility for answering client queries - contribute to product testing and internal training - liaise with technical departments To succeed in this opportunity, you will be degree educated (or equivalent) and have excellent experience in customer services. Committed to high standards of customer service, you will have strong problem solving skills and you will be able to communicate with people at all levels. With your self motivated approach, you will also be keen to develop your technical knowledge and will enjoy working as part of a team. To apply for the role of Customer Support Specialist, please simply send your CV and a covering letter via the button shown. If your skills and experience meet with any of our client's requirements and/or needs, we will provide our clients with your full details so that they can consider whether you may be suitable for the vacancy advertised. Your details, as submitted by you, will only be used in conjunction with this vacancy. By submitting your CV and cover letter to us, you give express consent to us using your details for this purpose. Additional Keywords: Customer Support Specialist, Customer Support Advisor, Media Software Support, Media Software Support Specialist, IT System Support Specialist, Customer Service Representative, Customer Support Executive, Customer Service, IT. |
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