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Client Administration |
|---|
Administration |
in London City |
| A leading management consultantcy in the city is looking for an experienced client administrator ideally from the corporate sector.
Requirements Minimum of 2 years experience in an administration role working in a busy team environment 5 GCSE's or equivalent at grades C or above (including Maths and English) Advanced level in Microsoft Word and Excel, basic level in PowerPoint Good communication skills at all levels Responsibilities Act as focal point for the client service team and as a central point of contact for all global issues and questions. Arrange client meetings, processing paperwork following the meetings Co-ordinate all statistics, maintain financial data and client information using internal systems. Prepare invoices on a monthly basis using spreadsheets provided by the client team. Analyse data from client team and clarify where necessary. Act as a resource for client service team and client, ensuring that problems are kept to a minimum and that the overall department image is promoted. Handle correspondence and administration relating to the client, including Tax Return Organisers, dealing with Inland Revenue correspondence and managing standard documents in order that client confidentiality is maintained and that a professional service is provided. Maintain task tracking information on database. This is a significant responsibility as it is completely relied upon to monitor progress of work e.g. tax returns. Review client service team's filing, monitor setting up maintenance of filing, liaising with filing clerk to ensure files are up to date and manageable. Co-ordinate/liaise with the central client team. The Individual The successful candidate should: Have the ability to juggle a multitude of tasks Have the ability to plan ahead and time manage their work in order to meet explicit deadlines Be assertive Be a team player Be flexible, adaptable and organised in order to adjust to different time constraints Be able to deal discreetly with sensitive client information Be flexible in their working hours |
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