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Client Training Admin |
|---|
Administration |
in London City |
| A leading UK consultancy is looking for someone to act as the primary interface between their internal staff and their blue chip clients. The job holder must be able to build strong professional relationships.
For this role the key areas of responsiblity are: On a continuous basis, review effectiveness of the Associate database, administrative procedures and processes, control costs, enact best practise and champion the value of good communication and cross functional working. Maintain a proper support environment and adapt it as required to meet the business needs. Establish and maintain an effective network of contacts across the firm. Manage Associate resourcing in liaison with training management, clients and with other internal clients. Review assignment specifications and select Associates as appropriate collating sufficient information and compiling summary reports. Maintain regular contact with Associates and update the database as required. Produce contracts for Associates and liaise with Contracts department and training management. Review the performance of Associates and advise training management of any potential risks to the firm. Visit client sites to collate performance information. And establish protocols. Develop the Associate Academy and to expand the range of knowledge and skills required by the firm. Organise Associate Assessment and Education days, book venues and co-ordinate presentations and participants. Co-ordinating company delivered training to external clients (client chargeable) Co-ordinating marketing events such as the TandC Update Secretarial duties for the training team The sucessful applicant must have: Good standard of education, A' levels and /or Management Degree. Has at least two years relevant experience of administration, managing budgets, preparing reports and analysing data. Has a good understanding of financial concepts e.g. budgets, debits and credits. Proven ability in organisation, MI management, co ordination, problem solving and time management. Routinely involved in problem solving analysing, interpret and challenge data. Ensures information is interpreted Regularly produces specific management reports and can cut and mine data as required. Regularly liaises with their manager to ensure full knowledge of the business and function objectives and translates these into the requirements for the Associate database. Regularly manages and cascades technical and market information to department. Strong IT skills |
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