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Training Administrator |
|---|
Administration |
in London City |
| Large International Financial group require a highly skilled and experienced administrator with a strong interest in Training administration.
This role is split between the London City office (60%) and there office based in Watford. The administration role works very closely with the Managers to support them in the implementation of the Learning and Development strategy. The administrator is responsible for providing administration support for the courses and also supporting the teams with any other initiatives/projects. It is important that the Administrator has a good understanding of the businesses and also their needs. The administrator must at all times adhere to the central administrative policies and protocols set by the manager. This is an ideal opportunity to develop into a role where it is possible to work on own initiative and to manage own projects. This will involve being proactive, taking responsibility for identifying issues, proposing solutions and initiating improvements. The position will require the administrator to work 60% in London and 40% in Watford. The Responsibilities Key responsibilities will include: Ensuring that the Learning Paths are accurate and updated on a regular basis. To have an overall awareness of the finance schedule. This will enable the administrator to be proactive in providing relevant information/reports to the Finance Administrator on a timely basis. Monitor costs and borrowed time budgets for each course. To assist team with Learning Solutions. This could be distributing articles, arranging role plays or advising on different methods of learning ie presentations from the desk top. Responsible for administering the training courses. Liaising with teams to schedule dates and book venues outside of the normal course planning process. Liaising with relevant Course Directors (CDs) to confirm all requirements for courses are correct and updated Contact CDs approximately 8/10 weeks before course is due to run to arrange to meet up and discuss requirements Co-ordinate the course bookings process. Status reports to be reviewed on a regular basis (timing to be agreed but currently should be done a weekly basis). Attend each Forensic course (or part of each course) this should be agreed between Administrator and AF) once a year to ensure familiarity with the content. Attend the morning of first day of a training course where there is a new venue, provider or content in order to register the course, support the Course Chair and resolve any issues. Issue Joining Instructions. Liaise with CDs regarding course material Check whether handouts and equipment are still the same from course to course. Update if necessary. Arrange for duplication and delivery to course venue. Ensure spare course materials are collected after completion of course. Accommodation/venue booking Ensure that all details for courses running at internal non venues ie: London/regional offices are confirmed in writing and that contacts at each venue confirm receipt of bookings also by email. Ongoing liaison with venue to ensure that everything runs smoothly for the duration of the course Maintain external venue diaries (residential and non residential): Confirm equipment and technical requirements for all courses with relevant CD. Prepare and confirm evaluation forms with CDs. Ensure completed evaluation forms are received from CC within one week and summarise/circulate within one week of receipt. Please use Louise Newman in Huddersfield to ensure that all eval forms are summarised and circulated in time. Produce evaluation reports as required (monthly) and ensure quarterly performance management statistics are available for inclusion in the performance information. Liaise with the KLO Finance Administrator to ensure that accruals, billings, setting up time, GL and activity codes are all in place for each set of courses. CPE administration - distribution, collation and review of forms in line with central guidelines on CPE compliance. Report on CPE information from PS as and when required. Manage or assist with ad hoc projects as required. Maintain listing of unscheduled courses. Recognising that other functional teams may have peaks and troughs in workload at different times in the year. Administrators will be expected to help and support other teams when necessary, and, equally, ask them for help. The Individual Technical Skills as follows: Word (Intermediate level) Outlook (Basic level) Excel (Intermediate) Powerpoint (Intermediate) Peoplesoft and Dreamweaver experience an advantage Minimum of 40 wpm copy typing Experience of working within an administrative background and in addition, must have proven skills in organising events, people and materials. Must be able to work on own initiative, prioritise multiple tasks and work to deadlines. Must have good written and verbal (phone and face to face) skills. Must be able to communicate assertively with individuals at all levels of the organisation. Must be proactive in identifying any impending problems and communicating these to the course director. Should be creative in dealing with problems and feel confident to make suggestions about how learning can be improved. Should enjoy working with people at all levels of the organisation and external. Must have good written and verbal skills, and be able to communicate assertively with individuals at all levels of the organisation |
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