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Adminstrator |
|---|
Administration - Administrator |
in London City |
| To support the IT Buyer within the Purchasing Function, maintaining file system for invoices and delivery notes for auditing purposes. Chasing suppliers and customers, fulfilling orders, covering for the IT Buyer in his absence.
Key Responsibilities: Ensure highest possible service levels to users. Inputting all internal purchase requests onto the Microsoft Access based Purchasing system and generating a purchase order for approval from IT Buyer. Placing and checking that all authorised purchase orders are sent to the relevant suppliers by fax. Gaining an eta for all orders by phone or email and compiling them into a report of outstanding orders to be published for all users daily. Chasing all outstanding orders with suppliers by email or phone to make sure that they arrive on the day they are scheduled to and communicating any delays to the users. Splitting up and copying all purchased orders and authorisation and sending a copy to Accounts Payable in the internal mail. Chasing and receiving price lists from suppliers for standard software and hardware and entering the prices and information onto the IT Purchasing intranet page Checking all faulty equipment with manufacturers by phone or email to determine if it can be repaired under warranty. Arranging to have any faulty or incorrectly requested items returned to the supplier by courier. Filing all delivery notes and goods out notes with the corresponding purchase order Maintain file system for invoices and delivery notes for auditing purposes Attaching the corresponding goods matched receipt to all invoiced processed through IT Purchasing and recording the information on a spread sheet Dealing with general phone and email enquiries from internal user and suppliers. Log calls to the Helpdesk System in a timely, professional manner. Follow up on call progress as required - Chase individual call progress - Improve response times. Perform set procedures ensuring that all tasks are completed in a timely manner - Report any outstanding issues to the IT Buyer / and Helpdesk Manager. Adhere to set SLA limits and ensure escalation points are activated as required - Monitor and reports breaches to appropriate personnel. Provide liaison and maintain good relationships with BU staff and third party vendors Keep updated on industry trends and technology changes and trends. |
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